Contact Us

 

There are many ways to connect with the Behavioral Health Administration:

EmailCDHS_BHA@state.co.us

Phone: 303.866.7400

Address: 3824 W. Princeton Circle, Denver, CO 80236-3111

Newsletter: Sign up for Behavioral Health Administration updates

Social Media: Follow us on Facebook, Instagram, Twitter and LinkedIn

The Behavioral Health Administration (BHA) is a people first behavioral health system that meets the needs of all people in Colorado. If you have a concern or complaint, we will do our best to assist you and resolve the matter.

The BHA will accept and investigate all grievances and critical incident reports that it receives in a timely and effective manner. Furthermore, C.R.S. 27-50-108 (HB22-1278) requires the BHA, in collaboration with other state agencies and ombudsman offices, to stand up a comprehensive behavioral health system grievance resolution process that meets the needs of all Coloradans, by July 1, 2024. In order to develop a plan, the Agencies will work together to identify the relevant rules and laws related to grievances in order to identify barriers and policy recommendations. This BHA policy does not supersede other State Agency Grievance policies, but exists concurrently and in coordination with such policies.

Should you need assistance with a concern or a complaint, the BHA’s dispute resolution team is happy to assist you. You can submit a complaint by filling out the form below or contacting us directly.

Grievance Standard Operating Procedure Version 01, July 15, 2022

Online: Fill out this form in English / form in Spanish

Phone: (303) 866-7191

Email: CDHS_BHA_complaint@state.co.us

We value the perspectives of all people in Colorado and welcome your feedback, ideas and questions to help inform our collective efforts to transform behavioral health in our state. Please use the following form to share your feedback with us.

Online: Fill out this form in English / form in Spanish

If you're a reporter with questions about the Behavioral Health Administration, contact: Stefany Busch, Media Manager

Email: stefany.busch@state.co.us

Phone: 303.905.3542

The Behavioral Health Administration (BHA) is committed to being transparent and accurate when addressing the people of Colorado. The BHA complies in all respects with the Colorado Open Records Act (CORA) and meets all of its constitutional and statutory duties to the people of Colorado in an orderly and expeditious manner. You can submit a CORA request by email or mail:

cdhs_cora@state.co.us

Colorado Department of Human Services

Attn: CORA manager

1575 Sherman St.

Denver, CO 80203

Click here to view the current CORA policy for CDHS.

To invite Behavioral Health Commissioner Dr. Morgan Medlock to speak at an event, please fill out this form.

Click here to visit the Behavioral Health Ombudsman of Colorado (BhoCO) website. The Ombudsman Office interacts with individuals and health care providers with concerns or complaints to help them resolve behavioral health care access and coverage and coverage issues.

The Colorado Department of Human Services (CDHS) runs nearly two dozen 24/7 facilities, including two mental health institutes, three regional centers, five veterans homes and 12 youth services center. Click here for facility contact information.