There are many ways to connect with the Behavioral Health Administration:
Address: 3824 W. Princeton Circle, Denver, CO 80236-3111
Social Media: Follow us on Facebook, Instagram, Twitter and LinkedIn
The Behavioral Health Administration (BHA) is a people first behavioral health system that meets the needs of all people in Colorado. If you have a concern or complaint, we will do our best to assist you and resolve the matter.
The BHA will accept and investigate all grievances and critical incident reports that it receives in a timely and effective manner. Furthermore, C.R.S. 27-50-108 (HB22-1278) requires the BHA, in collaboration with other state agencies and ombudsman offices, to stand up a comprehensive behavioral health system grievance resolution process that meets the needs of all Coloradans, by July 1, 2024. In order to develop a plan, the Agencies will work together to identify the relevant rules and laws related to grievances in order to identify barriers and policy recommendations. This BHA policy does not supersede other State Agency Grievance policies, but exists concurrently and in coordination with such policies.
Should you need assistance with a concern or a complaint, the BHA’s dispute resolution team is happy to assist you. You can submit a complaint by filling out the form below or contacting us directly.
Phone: (303) 866-7191
The Behavioral Health Administration (BHA) is committed to being transparent and accurate when addressing the people of Colorado. The BHA complies in all respects with the Colorado Open Records Act (CORA) and meets all of its constitutional and statutory duties to the people of Colorado in an orderly and expeditious manner. You can submit a CORA request by email or mail:
Colorado Department of Human Services
Attn: CORA manager
1575 Sherman St.
Denver, CO 80203
Click here to view the current CORA policy for CDHS.
Click here to visit the Behavioral Health Ombudsman of Colorado (BhoCO) website. The Ombudsman Office interacts with individuals and health care providers with concerns or complaints to help them resolve behavioral health care access and coverage and coverage issues.
The Colorado Department of Human Services (CDHS) runs nearly two dozen 24/7 facilities, including two mental health institutes, three regional centers, five veterans homes and 12 youth services center. Click here for facility contact information.