Transforming Behavioral Health Together
The mission of the Behavioral Health Administration (BHA) is to “Co-create a people-first behavioral health system that meets the needs of all people in Colorado”. That co-creation is only possible when grounded in meaningful collaboration with state and local government agencies, community partners and community members. From state staff to providers, from legislators to individuals, your perspectives, experiences & needs matter.
We thank our partners for their passion, contribution, and commitment to transforming the behavioral health system, and encourage everyone to join us in the journey toward making behavioral health care accessible, affordable, and equitable for all people in Colorado.
Our Partner Statement
We, the Colorado Behavioral Health Administration, are eager to collaborate with statewide partners in creating opportunities for all people in Colorado to achieve mental wellness. While much of our work is focused on those in need of behavioral health supports, we are equally committed to creating valuable experiences and outcomes within our partnership. Our people-first promise galvanizes us to be a dependable, strategic, and passionate partner, all with a focus on breaking through barriers and siloes to achieve our greater purpose. It is our aim to operate as a community anchor, supporting your efforts while elevating our collective cause. Together, we will do the exceedingly important work of being innovative change-makers, setting a new standard for comprehensive, equitable, and effective behavioral health care across our state.
Through this partnership, may we all be dedicated advocates of:
- Acting responsibly and in the best interests of all people in Colorado.
- Operating with a people-first, approach - acknowledging when harm has been done and taking purposeful action towards meaningful remedies.
- Upholding our shared ideals and values to function as a conduit of change, not a source of conflict.
- Disclosing all relevant data and metrics, holding ourselves accountable to agreed-upon measurements of success and effectiveness.
- Embracing openness, where readily sharing information and insights creates efficiencies and expands possibilities.
About Behavioral Health Administrative Service Organizations
Behavioral Health Administrative Service Organizations (BHASOs) are new organizations the BHA has been tasked with creating through House Bill 22-1278. BHASOs will establish, administer, and maintain regional networks of behavioral healthcare providers that serve people across Colorado. BHASOs will consolidate the current fragmented behavioral healthcare provider networks into regions, emphasizing a “no wrong door” approach.
Individuals seeking care have expressed that they struggle to locate and receive behavioral health services in the current behavioral healthcare model. The goal is for BHASOs to facilitate accessible, affordable, and easy-to-navigate behavioral health services to help people in Colorado achieve whole person health. BHASOs will also identify care gaps and promote access to services through a network of providers by collaborating with local law enforcement and county agencies, including county departments of human or social services and local public health agencies, as well as schools and school districts.
Follow Along with BHASO Implementation and Development
Help BHA Design The BHASOs Framework Through a Request for Information (RFI)
Instructions to view the RFI:
- Visit http://www.colorado.gov/vss
- Select either “Register” or “Public Access” on the left side of the screen
- Please note, it is not necessary to “Register” to view and provide feedback for the BHA BHASOs RFI
- Use the keyword search box
- Search for: Behavioral Health Administrative Service Organizations
- Select “Details”
- Select “Attachments”
- Select all the documents you want to view
- The documents will download onto your computer or mobile device
Instructions to submit a response:
- Please compose your responses in a Microsoft Word document (.doc or .docx format). Your response should reference which RFI Response question you are answering. You do not need to answer all questions. RFI Response 1 is the only required question.
- There is no page limit.
- Email the responses and any other required documents in one zip file as an attachment to this email address: RL___RF.firstname.lastname@example.org.
- The last day to respond to the RFI is November 3 at 5:00 PM Mountain Standard Time (MST).
Instructions to submit a question about the RFI:
- Vendors may submit questions at the following Google form link: https://tinyurl.com/BHASOquestionform
- The Department may answer some, all, or none of the questions asked by posting them publicly at https://tinyurl.com/BHASOanswers
- Questions received by each Friday at 5:00:00 pm Mountain Standard Time (MST) will be publicly answered by the following Wednesday at 5:00:00 pm Mountain Standard Time.
- The last day to ask questions about the RFI is October 27 at 5:00 PM Mountain Standard Time (MST).
Organizaciones de Servicios Administrativos de Salud Mental
Ayude a la BHA a diseñar el marco de las BHASO mediante una solicitud de información (RFI)
Instrucciones paso a paso para ver la RFI:
- Visite http://www.colorado.gov/vss.
- Seleccione “Register” o “Public Access” en la parte izquierda de la pantalla.
- Tenga en cuenta que no es necesario registrarse para ver y responder la RFI sobre los BHASO.
- Utilice el cuadro de búsqueda de palabras clave.
- Busque: Behavioral Health Administrative Service Organizations
- Seleccione “Details”.
- Seleccione “Attachments”.
- Seleccione todos los documentos que desea ver.
- Los documentos se descargarán en su computadora o dispositivo móvil.
Instrucciones paso a paso para responder la RFI:
- Redacte sus respuestas en un documento de Microsoft Word (formato .doc o .docx). Su respuesta debe hacer referencia a la pregunta correspondiente en la RFI. No es necesario que responda todas las preguntas. La única pregunta obligatoria es la primera.
- No hay límite de páginas.
- Envíe las respuestas y cualquier otro documento requerido por correo electrónico en un archivo zip adjunto a RL___RF.email@example.com.
- El último día para responder la RFI es el 3 de noviembre a las 5:00 p. m. hora estándar de las montañas (MST).
Instrucciones paso a paso para enviar una pregunta sobre la RFI:
- Los proveedores pueden enviar sus preguntas a través del siguiente enlace: https://tinyurl.com/BHASOquestionform.
- El Departamento podrá responder algunas, todas o ninguna de las preguntas formuladas. De hacerlo, las publicará en https://tinyurl.com/BHASOanswers.
- Las preguntas recibidas antes de cada viernes a las 5:00 p. m.(MST), se responderán públicamente antes del miércoles siguiente a las 5:00 p. m. (MST).
- El último día para hacer preguntas sobre la RFI es el 27 de octubre a las 5:00 p. m. (MST).
Tenga en cuenta que la BHA no está obligada a responder a los comentarios.
Si tiene preguntas o dudas, envíele un correo electrónico a Raven López a firstname.lastname@example.org.
For more information on how the BHA is approaching partnership and collaboration throughout its implementation, please read the Plan for the Creation of the Behavioral Health Administration (BHA) which was submitted to Colorado Legislature on November 1, 2021. This plan provides detail on how the BHA is expected to operate. It covers the functions of the BHA, as well as how an aligned, strategic approach will advance accountability and transparency. Read the Executive Summary, available in English and Spanish.
The BHA is proud to collaborate with numerous state agencies. Please visit the following links for information and resources from our partner agencies.
- Access the latest info and resources: Bookmark this website and continue to check in for the latest behavioral health resources and information on the BHA’s efforts.
- Share your thoughts: Submit your ideas, questions or concerns via the feedback form
- Stay informed: Subscribe to our BHA newsletter for monthly updates on Colorado’s behavioral health reform efforts.
The creation of the BHA is based on robust partner engagement including interviews, focus groups and open forums with state personnel, community partners and individuals with lived experience. Click here for a project dashboard highlighting elements of the robust partner engagement conducted from January 2021 - October 2022 including individuals engaged and diverse perspectives represented. The State of Colorado, in partnership with Health Management Associates, a Colorado-based independent consulting and research firm, led the engagement process which included the following:
State Agency Engagement
HMA used a tiered discovery process to engage leadership, subject matter experts and others within the following select state agencies:
- Colorado Department of Agriculture
- Colorado Department of Education
- Colorado Department of Health Care Policy and Financing
- Colorado Department of Higher Education
- Colorado Department of Human Services
- Colorado Department of Labor and Employment
- Colorado Department of Public Health & Environment
- Colorado Department of Public Safety
- Colorado Department of Corrections
- Colorado Department of Local Affairs
- Colorado Department of Regulatory Agencies
- Colorado Division of Veteran Affairs
- Colorado Judicial Branch
- Colorado Workforce Development Council
HMA also utilized a number of data tools for quantitative data—supplementing and verifying accuracy with agency staff as needed.
Partner & Community Member Engagement
HMA has engaged various partners and community members via targeted focus groups and open forums including representatives from counties / local government, system advocates, hospitals, primary care, child advocates, Regional Accountable Entities (RAE), Community Mental Health Centers (CMHC), Managed Service Organizations (MSO) and Administrative Services Organizations (ASO), and consumers. A second open forum was conducted to connect directly with individuals, peers and family members with behavioral health lived experience.
Summary of Themes & Voices
HMA conducted interviews, targeted focus groups and an open forum in April and May of 2021 to discuss draft models for how the BHA could be formed to best serve Coloradans. Click here for a summary featuring an overview of common themes, takeaways, quotes and questions from the engagement sessions. Additionally, HMA led targeted focus groups and an open forum in September and October 2021 to provide stakeholders with an overview of the proposed plan of how the BHA could work, who may make up the BHA, what the BHA could offer that is new, a timeline for implementation, and next steps. Click here for a recap of common themes, takeaways, and questions from the engagement sessions.