BHA Hosting Discussions with Providers
The BHA Statewide Programs team will be hosting the convening and discussing:
- Information and updates relating to crisis services
- Behavioral Health Administrative Service Organizations (BHASOs)
- Care Coordination planning
- Opportunities for ongoing engagement and provider contributions
Register for a Provider Convening
Find all past meetings on the BHA Events and Meetings page.
The following are resources for providers. If you are looking for resources to help you or a loved one with a mental health or substance use issue, please click here.
Behavioral health services
- Behavioral Health Care Compliance Toolbox
- Behavioral Health Designation and Licensing Detailed Background and FAQs
- Behavioral Health Provider Contracts
- Resources for Adults Programs & Services
- Resources for Involuntary Commitment
- Licensing and Designation Database and Electronic Records System (LADDERS) - searchable online resource to find a mental health or substance use provider in Colorado
- Data and Evaluation System Resources
- Medication-Assisted Treatment (MAT) in Residential Substance Use Disorder Treatment Toolkit
Behavioral Health forms
- Certification Termination Reporting Form
- Critical Incident Report Form
- BHA Rules Waiver Request
- DUI Services Forms / Driver Referral Summary Request
- Emergency Mental Health Forms
- Substance Use Emergency Commitment/Substance Use Involuntary Commitment
- BHA Consumer Complaint Form
- Interstate Compact Forms
Universal Contracting Provisions
The BHA is holding space for co-creation of universal contracting provisions before July 1, 2023. These provisions are important in order to properly contract for behavioral health services and set standards for the industry that work for all parties.
There will be several meetings to help get your feedback and opinions on the way that these provisions are created. We will also share information and updates relating to other behavioral health reform efforts in the state.
Providers of behavioral health services, regional accountable entities, managed services organizations and administrative services organizations are needed, although anyone is welcome. Anyone working for organization with perspectives and experience with contracting, fiscal management, and/or delivering behavioral health services is encouraged to attend.
Register for a virtual open forum to discuss UCPs:
- Forum 1: Tuesday, May 30 | 1:30 pm - 3:30 pm
- Forum 2: Monday, June 5 | 8:00 am - 10:00 am
If you cannot attend, please fill out the Universal Contracting Feedback form here.
What are Universal Contracting Provisions and why do we need them?
Universal Contracting Provisions (UCPs) are requirements that every behavioral health contract for a particular service must contain, regardless of who the contracting parties are, or how many contracts for services exist. UCPs are incredibly helpful in ensuring that minimum standards, resources, and obligations are uniform, consistent, and fair across service providers within the new state care continuum, and that every person in Colorado will be able to access behavioral health care that is meaningful and trusted.
Review All Frequently Asked Questions
Support, Training, and Office Hours
BHA Provider Services Help Desk
For general information and/or support questions about our data modernization projects, please email email@example.com. Please do not send Personal Health Information (PHI) through unencrypted email. The help desk is available during the hours of 8 a.m. - 4 p.m. Monday - Friday.
BHA Tech Office Hours
The BHA technology team has open office hours on the second Wednesday of every month at 1 pm for behavioral health providers, specifically data/admin team members.
When you get when you join office hours:
- News and improvements related to the BHA technology system
- Answers to technology questions from the BHA tech team
- Ideas and tips from others in the field
- Opportunities to further engage with the BHA technology team
Fill out our Hot Topics Survey to let us know what you’d like to discuss at future Office Hours.
Please email firstname.lastname@example.org with the subject line “Office Hours” with any access needs we can accommodate during the meeting.
Review questions asked at past Office Hours in our FAQ document.
Office Hour Recordings:
- May 10 Video | May 10 Slides
- April 12 Video | April 12 Slides
- March 15 Video | March 15 Slides
- February 8 Video | February 8 Slides
- Central Registry User Guide
The Central Registry user guide assists clinic users in setting up their account, navigating the system, troubleshooting and escalating issues.
- Frequently Asked Questions (FAQ)
Please review the Frequently Asked Questions (FAQs) document for information on the BHA Provider services and CommCare.
- System Release Notes
The release notes support users of the BHA Provider Services system in tracking what changes have been made.
- Feedback and Support Tickets
Ongoing feedback for the system or supporting processes can be submitted via this feedback form. The BHA team will monitor feedback to inform future improvements to the system.
The Asana feedback form was created as a way to capture and collect feedback in regard to the Central Registry. It is also now our primary ticketing system to track our processes and feedback for continual improvement.
The Help Desk will be reviewing, organizing, responding to, and communicating with our Development team about feedback/tickets received. The feedback and tickets we receive play a critical role in identifying areas of the platform that may need improvement.
BHA Provider Services System
The BHA Provider Services system will enable providers to exchange data with the Behavioral Health Administration in service of care for Coloradans. The system is currently in development and is being hosted by vendor Dimagi (maker of CommCare).
The system is being developed iteratively using Agile, a framework for developing software that prioritizes getting working software to of the people that will use it as soon as possible. This enables the team to learn from people using the platform so that they can adjust and improve.
- Bed Capacity Tracking
Bed Capacity Tracking Discovery Research
From December 2022 through February 2023, the BHA researched the goals, user landscape, and organizational context of “bed capacity tracking” within Colorado’s Behavioral Health Administration (BHA) technology portfolio. We sought to recommend how a behavioral health capacity tracking system could best improve care coordination and access for the people of Colorado.
You can review the results of that research below:
Watch a video presentation of the research findings
Read the research findings presentation
Review research findings document
This research is currently being implemented and built within the BHA technology portfolio. We will provide updates here as available. Visit the current capacity tracker.