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Complaints and violations

 Learn about complaints related to BHA-licensed services and formal violations. 

Overview

People in Colorado can send complaints about BHA-licensed providers to BHA. Complaints and concerns can refer to mistreatment including but not limited to: unfair treatment, denied services, poor quality of care, injury, abuse or neglect, or treatment errors. BHA investigates all complaints and concerns. Learn more about submitting a complaint to BHA. 

Formal violations can occur when a BHA-licensed provider does not meet all of the requirements or explicitly define the rules outlined in the BHA provider rules documentation. 


Explore the Data

 

Number of complaints made to BHA about behavioral health services

Explore the data in the visualization below.

 

 

 

 

Additional Documentation