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Complaints and Violations Data

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 Learn about complaints related to BHA-licensed services and formal violations. 

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Overview

People in Colorado can send complaints about BHA-licensed providers to BHA. Complaints and concerns can refer to mistreatment including but not limited to: unfair treatment, denied services, poor quality of care, injury, abuse or neglect, or treatment errors. BHA investigates all complaints and concerns. Learn more about submitting a complaint to BHA. 

Formal violations can occur when a BHA-licensed provider does not meet all of the requirements or explicitly define the rules outlined in the BHA provider rules documentation. 

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Explore the Data

 

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Number of complaints made to BHA about behavioral health services

Explore the data in the visualization below.

 

 

 

 

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Additional Documentation