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February 2024 Technology Office Hours

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Thank you so much for attending our February 2024 BHA Technology Office Hours!  
The slides can be accessed here if you were unable to attend. 
The recording can be viewed on BHA's Youtube
If you have questions after looking through the slides or recording please reach out to us via email at: cdhs_bha_provider_support@state.co.us.
Here is a recap of topics we discussed last week. 

BHA Licensing Team
  • Presentation included:
    • Rule volume navigation
    • Key dates for navigation and transition
  • What to do next 
Technology Trainings
  • Training process and materials are being redesigned. 
  • Trainings are canceled for the time being. 
  • More info will be shared about trainings at the next office hours!  
BHA Licensing Tool (LADDERS) Demo
  • Refer to the slides for more information 
Behavioral Health Claims & Eligibility (BHC&E) Update
  • We are updating the name of the “BHAB - BHA Benefit Plan” inside the Medicaid MMIS system (also known as the Provider Portal and the Colorado interChange)
  • Going forward, “BHAB - BHA Benefit Plan” has been renamed to “BHAB - Not billable” to further clarify that it is not a Fee-For-Service benefit program.
  • This does not impact any BHA funded services, it is only an administrative update within the software.
  • All BHA funded services should continue to be provided as usual, and you should submit encounters as specified in your contract.
Bed Tracking & Care Coordination Tools 
  • Launch is being delayed, however running a 1 week pilot of bed tracking tool to gather additional feedback from providers. 
  • Any provider that is currently licensed and/or credentialed by BHA and is currently inputting bed capacity in EMResource is eligible to participate in the pilot. 
  • Eligible providers will be getting direct emails from BHA’s technology team with more information on how to participate. 
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Community Discussion

This is a recap of our community discussion and answers provided in this month's technology office hours. 

General

  • Where can I register for the BHA Town Hall meetings?
    All BHA events can be registered for on our calendar. 
     

Licensing & LADDERS 

  • Does the Essential Safety Net Provider License exist separately or does it require a BHE license?
    The essential approval is separate. If the provider is required to have a BHE independent of the approval, it is required for essential approval. If they are not required to have a BHE, they just must have the appropriate license (for example, through CDPHE or DORA)

     

  • Where would I find the definition of care coordination that is required of Safety Net Providers?
    You will find the definition in Chapter 1 of the provider rules and more specifics around how this applies to safety net providers in Chapter 12 (12.3.3): https://www.sos.state.co.us/CCR/DisplayRule.do?action=ruleinfo&ruleId=2157

     

  • If our organization is planning to let a license lapse what should we do?
    The provider should notify their licensing manager that they intend to surrender their license.
    What should I do if I’m having a problem with fingerprinting?
    You can find fingerprinting guidance here: https://drive.google.com/file/d/1KMRlNhA2pi2NJIyKBG0_FAWsLKhf5gQO/view 

     

  • Where can I find the fire department protocol?
    For currently licensed agencies, you have been issued a provisional certificate of compliance. The Division of Fire Protection has your information and will reach out to you to schedule an inspection later this year.

     

  • How can I find out who  our Licensing Manager is? 
    If anyone is unsure of who their Licensing Manager is, please reach out to this email inbox and ask: cdhs_bharulefeedback@state.co.us

     

  • How do I get support for the BHA licensing system LADDERS? 
    For questions or support with the LADDERS system, please reach out to cdhs_ladders@state.co.us

     

  • Will we be able to upload policies rather than having to copy and paste them?
    This is not a current feature of the LADDERS 
    Does the Essential Safety Net Provider License go through LADDERS as well?
    Yes, correct! 
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See you next month!

Technology Office Hours will be held on the 2nd Wednesday of each month from 1-2pm MST.

The next office hours will be held on March 13, 2024.

Register here!